re4haus is a digital platform for property search, publishing, and listing positioning with a focus on Cyprus. We are not a real estate agency and do not directly intermediate sale, purchase, or rental transactions.
1. Scope and controller
This policy explains how the operator of re4haus processes personal data from visitors, registered users, owners, agents, and other advertisers who use the platform. Data requests can be sent through the official contact channels published by re4haus.
2. Data we may collect
- Name, email, phone, and identification or contact details provided by the user.
- Account information, protected credentials, and usage preferences.
- Subscription, billing, payment status, and plan data. Full payment details may be processed directly by authorized payment providers.
- Listing content, descriptions, prices, images, supplied documents, and approximate or declared property location.
- Questions, communications, reports, and support requests.
- Technical data such as IP address, device type, browser, activity logs, cookies, and basic browsing data.
3. Purposes of processing
- Create, authenticate, and administer accounts.
- Publish, review, sort, and display listings in the search platform.
- Manage subscription plans, positioning, and payments.
- Facilitate requested contact between users and advertisers without intervening in the real estate transaction.
- Answer questions, provide support, and send service notices.
- Prevent fraud, abuse, unauthorized access, and uses contrary to the terms.
- Analyze and improve platform performance, security, and operation.
- Comply with legal obligations and valid authority requests.
4. Legal bases
Depending on the case, processing may be based on performance of requested or contracted services, user consent, compliance with legal obligations, or re4haus legitimate interests in maintaining a safe and functional platform, always subject to applicable law.
5. Information visible in listings
Data included by advertisers in a listing may become publicly visible or visible to interested users. Advertisers should avoid publishing unnecessary personal information, third-party data without permission, or documents containing confidential information.
6. Providers and data sharing
re4haus may share data only when necessary to provide the service, process payments, host content, send communications, analyze operation, prevent fraud, protect the platform, or comply with legal obligations.
7. Retention and security
Data is kept for the time needed to provide services, maintain accounts, address responsibilities, resolve disputes, and comply with legal obligations. re4haus applies reasonable technical and organizational measures, although no internet-connected system can guarantee absolute security.
8. User rights
Under applicable law, users may request access, correction, deletion, restriction, objection, and withdrawal of consent when consent is the applicable basis. re4haus may request reasonable information to verify identity before acting on a request.
9. Minors and external links
The platform is not intended for minors who lack legal capacity to contract. External services linked from re4haus have their own terms and policies, which are not controlled by re4haus.
10. Changes to this policy
This policy may change to reflect legal, technical, or service updates. The current version is the one published on this page with its update date.
Use of the platform implies knowledge of this policy, but it does not replace express consent where the law requires it for a specific purpose.